The onboarding process at HubSpot is essential to ensure that your CRM is optimized for your team and that your CRM investment is maximized. This CRM is focused on helping businesses better market to their customers by guiding them through the three stages of the buyer’s journey – awareness, consideration, and purchase.
Marketing and sales typically handle these steps. To use HubSpot, you need to take a customer’s journey into account and implement strategies for each stage.
Reports
Once you’ve signed up for HubSpot, you’ll have the option of creating reports. The HubSpot onboarding process includes establishing custom fields. These fields can be used to save time in the setup process. For example, if you want to create a custom footer for your emails, you can simply input your company address. Reports will also use your time zone to define data. Custom fields will also be available in drag-and-drop templates.
When a deal moves to Closed-Won, the Onboarding HubSpot pipeline workflow automatically creates a new deal recording. A task for the account executive is created, and an onboarding CSM is introduced to the new deal. Using a filter, you can view the tasks of an entire team, or just the individual. This will help you better track customer onboarding metrics. You can even select a specific field to view to identify which tasks you should prioritize.
Customization
During the initial stages of Onboarding HubSpot, you’ll explore your sales process, set up pipeline stages and common communication points, and configure your company’s workflows. Once you’ve set up these basics, your HubSpot Success Manager will guide you through all of the different features and customization options available. Your Success Manager will also walk you through the process of customizing the HubSpot activity reporting feature to meet your specific needs.
The next step in HubSpot onboarding is the creation of customer service sequences and nurturing website leads. In some cases, you’ll need to integrate other tools into your marketing strategy, set up design templates, and customize other modules. For most organizations, this onboarding process will take anywhere from six to eight weeks, depending on the complexity of your organization’s website and marketing efforts. But, if your team is already using another CRM, Onboarding HubSpot will be much simpler.
Timeline
Before you can use HubSpot effectively, you must first understand the product’s basic features. Before you can do anything else, you’ll need to explore your current sales process, set up pipeline stages, and customize HubSpot for your team. During the onboarding process, a HubSpot consultant will walk you through all of these important tasks.
To get started, start by reviewing the Onboarding HubSpot process. While it can be tempting to skip steps, it can cause problems later on. First, you must watch training videos and complete certifications to understand how to use the platform properly. Once you understand the tools and the execution process, you can then start working on your website and marketing strategy.
Cost
Depending on how experienced your company is with HubSpot, the cost of Onboarding HubSpot can range from four to twenty hours per month. In addition to customized training, onboarding services include ongoing technical assistance and other support. These services are essential to getting the most out of HubSpot and ensuring that your employees are confident using the software. If you are not sure about the cost of Onboarding HubSpot, read on to discover the benefits of hiring a professional to get you started with the platform.
Using an agency is less expensive than hiring a team of HubSpot experts. However, you need to spend time learning the software and calling support to get your account up and running. Onboarding HubSpot agencies have dedicated staff who can assist you with the software and can save you countless hours.
Partner Agencies
When you’re looking for a new partner agency, you should know how HubSpot onboarding works. Partner agencies are often much faster at getting their clients on board with HubSpot than you are. However, you should not forget to make sure you’re getting the best value for your money and that the team is well-informed about your business. The onboarding process of a new agency is crucial for the success of your company, and it should not be skipped!